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filtration-montreal

Returns

 

PLEASE READ CAREFULLY BEFORE RETURNING YOUR ITEM

Returns

You have 10 days from receipt of your product to return it to FURNACE FILTERS CANADA/FILTRATION MONTREAL for either a refund or an exchange.  PLEASE DO NOT WRITE OR PLACE STICKERS ON THE BOX, AS WE ONLY ACCEPT BOXES IN PERFECT CONDITION.

Returning an item for a reason other than a defect

You must cover the shipping fees and the inherent risks for a returned item. Merchandise must be in original packaging and in mint condition; items damaged during the return shipment will not be accepted.

Reimbursement

Upon receipt of the returned items, the amounts that were debited from your credit card on FURNACE FILTERS CANADA/FILTRATION MONTREAL with respect to these items -- except for shipping fees --will be credited as soon as possible. We will only provide a credit if the items are returned in the same condition as they were when shipped by FURNACE FILTERS CANADA/FILTRATION MONTREAL.


Follow these instructions:

  1. Take the package to your nearest Canada Post outlet
  2. Ask for “Regular Parcel Service” (the less expensive option with a tracking number)
  3. Write our return address on a Canada post shipping label
  4. DO NOT WRITE OR PLACE STICKERS ON THE BOX, AS WE ONLY ACCEPT BOXES IN PERFECT CONDITION.
  5. Affix your Canada Post return shipping label to the packaging 
  6. Email us the tracking number
  7. Please note: it can take up to 30 days for re-imbursement to show on Paypal or credit card statement.

 

Read our sales conditions for more information at https://www.furnacefilterscanada.com/pages/Sales-Conditions.html