Most Popular Filter Sizes
PLEASE READ CAREFULLY BEFORE RETURNING YOUR ITEM
You have 10 days from receipt of your product to return it to FURNACE FILTERS CANADA/FILTRATION MONTREAL for either a refund or an exchange. PLEASE DO NOT WRITE OR PLACE STICKERS ON THE BOX, AS WE ONLY ACCEPT BOXES IN PERFECT CONDITION.
Returning an item for a reason other than a defect
You must cover the shipping fees and the inherent risks for a returned item. Merchandise must be in original packaging and in mint condition; items damaged during the return shipment will not be accepted.
Upon receipt of the returned items, the amounts that were debited from your credit card on FURNACE FILTERS CANADA/FILTRATION MONTREAL with respect to these items -- except for shipping fees --will be credited as soon as possible. We will only provide a credit if the items are returned in the same condition as they were when shipped by FURNACE FILTERS CANADA/FILTRATION MONTREAL.
Follow these instructions:
- Take the package to your nearest Canada Post outlet
- Ask for “Regular Parcel Service” (the less expensive option with a tracking number)
- Write our return address on a Canada post shipping label
- DO NOT WRITE OR PLACE STICKERS ON THE BOX, AS WE ONLY ACCEPT BOXES IN PERFECT CONDITION.
- Affix your Canada Post return shipping label to the packaging
- Email us the tracking number
- Please note: it can take up to 30 days for re-imbursement to show on Paypal or credit card statement.
Read our sales conditions for more information at https://www.furnacefilterscanada.com/pages/Sales-Conditions.html